Submit a ticket with JC Helpdesk

Submitting a ticket using JC Helpdesk component is very easy than you think and gives you all necessary functionalities needed for tickets management.

To Submit a ticket please follow steps bellow :

  • In the top menu click on 'Submit ticket' tab.

           You will be redirected to a view displaying all available departments. 

Note :

If there is no available department, please add one from site administration.

  • Select the department where you wish to send your ticket.

          After selecting a department, you will be redirected to the ticket submit form.

         

 

  • Fill in all fields and click 'Send ticket' button to submit your ticket.

          If there is no problem, a success notification message will appear with a redirect to the tickets listing view.

          

 

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